Self-Build Frequently Asked Questions
With many years of experience in oak framing, there is almost no situation
we haven’t come across. This invaluable knowledge means that we
are equipped to answer just about any question that you may have.
Simply click on a question below to reveal the answer.
If there is something that you would like to ask that isn’t answered
below,
please call +44 (0)1424 838643 or email sales@ehbp.com
| Why
choose EHB? |
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By choosing English Heritage
Buildings, you will not only be getting a truly
stunning oak framed building made by the UK's
leading oak frame specialist, you will also
receive a level of quality and service that
many other companies do not provide:
• an
oak frame made from the finest quality
green oak specially selected for your frame
• the
highest quality design with attention to the
details
• a dedicated, experienced and
committed team to design, manufacture and oversee
your project
• traditional building
methods using full timber joints
• specific
structural calculations for your building fully
underwritten by our structural engineer's professional
indemnity
• excellent customer service
• a
company you can trust with over 20 years trading
experience with many 1000's of oak frames already
supplied across the UK and Europe
• dedicated
show sites across the UK a fully comprehensive
10-year guarantee for your building that gives
true peace of mind |
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| Which
area of the country do you cover? |
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We have sales consultants and
have also supplied our oak framed buildings
throughout the whole of the United Kingdom
and the Channel Islands. In addition, we have
agents who market and supply our buildings
within Ireland and mainland Europe. |
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| What type of buildings can you provide? |
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We are a long established company
with extensive experience in designing and
building a wide variety of oak framed buildings. The
buildings we have made range from lychgates,
gazebos, garages and garden rooms to houses,
pool enclosures and complexes. Most types of
buildings are possible for us and we are happy
to advise you on any situation. |
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| What is the company philosophy? |
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We aim to provide the best
product and service to each and every individual
customer. Our company mission statement
contains the essence of the company’s
philosophy and states that “EHB wants
to be and remain the number 1 in the market
of oak frame buildings. We’ll do this
by simply being the best in whatever we do…..and
it’s satisfied customers that we thrive
on”
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| When planning a project what things do I need to consider? |
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There are many aspects of
a building project that you need to consider
such as:
• Your overall project budget
• Planning
requirements
• Building regulations
• Location
and surrounding area of your building (including
proximity to boundaries and other buildings)
• Overall
project management
• Other contractors
needed
• Access to the site during
and after construction
• Timing of
the project
Our sales consultants can provide
valuable advice and information about the
process and also introduce you to other contractors
where needed. |
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| What are the advantages of having one of your consultants visit me on site? |
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Our consultants can provide
you with valuable information and help answer
any questions you may have with the design
of your building.
They will also be able to provide any advice
you may need with the project and options available
with the oak frame and ensure that your requirements
are fully understood so that our quotation
can fully reflect the building and features
that you want. |
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| Are there any hidden charges not shown on my quote? |
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There are no hidden charges
on your quote from us. The only variations
in cost that could potentially be made are
in the following circumstances:
• If
you change your mind about any aspect of
the building, the costs may increase or reduce
as appropriate
• If we are contracted
to provide groundworks, we will specifically
state within our quote what type foundations
and the depth of the footings we have allowed
for. If the Building Control Officer demands
deeper footings or alterations in the foundations
design, there may be an extra charge
•
If ground
conditions at the time of delivery require
any temporary access to be installed to get
to the site of the building, this may be
charged as an extra cost unless this has
been specifically allowed for in your quote |
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| Do you provide a full turnkey project for my building? |
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Our quotation will normally
include the oak frame, studwork, padstones,
pegs, fixings, roof timbers, cladding, insulation,
wallboards and joinery. We are also happy
to provide the following services for our
buildings if needed:
• planning service
• building
regulations application
• groundworks
• roofing.
We would not include any additional landscaping,
decoration or internal fixing work (eg sandblasting,
plastering, electrics, plumbing etc) and
we would suggest that this is completed by
contractors who specialise within these areas.
We would be happy to introduce you to contractors
who are experts in this field.
Where a full
turnkey solution is needed including overall
project management, we have partner companies
who are experienced in working alongside
us who will co-ordinate the entire project
for you. Our consultants can advise you when
this may be needed and what this will involve. |
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| How does planning work? |
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Planning is not necessarily
needed for your oak frame building as it
depends on whether you have permitted development
rights and on the position, size and usage
of the proposed building. We can advise accordingly
and help with any application. Where it is
needed, we use an external company who will
process planning applications on our behalf. This
ensures that we are able to provide a high
standard of service, with a very high success
rate. |
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| How do you work out the proportions of your oak frames? |
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We are experts in designing
oak frames. Once we have designed your
building we then pass the design on to a
structural engineer to get confirmation that
the design complies with all current design
criteria and that it will meet all structural
requirements. |
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| What
is your delivery time from order? |
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Once we have received confirmation
from you that you are happy with the design
of your new building (deposit payment together
with signed drawing, quotation and terms & conditions)
then delivery is normally around eight weeks. |
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| How
long does a frame take to erect? |
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Each frame is different so
the time for erection can vary. For
example: a standard 2 bay garage normally
takes approximately 1 day to erect and an
average house can take around 7-10 days. |
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| Do
you guarantee your frames? |
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A 10-year guarantee for the
timber frame structure is issued on completion
of our works and payment of the final contract
balance. The glazing carries a 5 year guarantee
in line with Pilkington’s guarantee
period. Our guarantees are automatically
transferred to any new owners for the remainder
of the guarantee period should you sell your
building. |
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| Are there any environmental benefits to having an oak frame building? |
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Yes, many. All
our trees are sourced from managed forests
where more trees are planted for each one
felled. As we all know growing trees
absorb more CO2 than a mature tree thereby
helping to reduce greenhouse gases. On
top of this oak is also more energy efficient
to produce than other man made building materials. After
all wood is the only truly renewable building
resource. |
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| Do you only make doors and windows in iroko? |
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We make joinery as a standard
in iroko, softwood, oak or sapeli wood. Other
types of timber may be used if you have any
particular requirement, please ask and we
will advise whether this is possible |
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| Do you only do standard sizes of joinery? |
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Most people choose standard
sizes but we listen to your individual needs
and all of our joinery is tailor made to
meet the requirements of each and every individual
frame – therefore bespoke sizes are
always possible! |
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| Why
choose an oak frame build over a conventional build? |
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The main reason people choose
an oak frame building is the stunningly beautiful
look and feel of the building compared with
a conventional build. Also in many instances,
an oak frame suits the environment and satisfies
the needs of planners in listed areas.
You will also be surprised at how competitively
priced an oak frame is in comparison to a
conventional build and it can often be less
expensive! An oak frame build is also a lot
quicker and cleaner on site than a conventional
build as the frame is manufactured off site – this means
far less disruption on site during the construction
of the building. |
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| How
is the building delivered? |
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We have our own dedicated
in-house lorries to transfer your building
direct from our factory to your site. When
you have placed your order, we carry out
a survey of every site before delivery so
if there are any access restrictions on site,
we ensure that suitable delivery vehicles
are used and appropriate arrangements are
made to get the materials to the required
location. |
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| How
long does one of your buildings last? |
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There are many oak framed
buildings in the UK that date from the 15th
and 16th Centuries. We use the same
traditional oak framing techniques in constructing
our buildings. |
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| Are
all building timbers in oak? |
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The main structure is of
the best quality green oak. Weatherboarding,
studwork and roof rafters can be either oak
or softwood depending on individual requirements. |
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| What
ongoing maintenance will my oak frame require? |
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The only ongoing maintenance
normally required for an oak frame after
initial erection and decoration is re-protection
and decoration of any joinery and any softwood
weatherboard. The oak frame timbers and any
oak cladding should not require any ongoing
maintenance. |
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| What
are the characteristics of an oak frame building? |
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One of the characteristics
of green oak is that as it dries, it moves
and twists across its width. This strengthens
and adds charm to the building. Splits and
shakes are therefore an expected part of
the beauty and character of the building
and do not cause any structural issues. |
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